Return Policy

Anyone who has contacted me regarding a return will be able to vouch for the fact that I am extremely accommodating in this respect. I want you to be happy with your purchase - I don't want unsatisfied customers, I would much rather make it right by exchanging the part or refunding your money.

Unless otherwise specified, if you are dissatisfied with any of the items you have purchased, you may return them (in re-saleable condition) within 30 days for a full refund (excluding shipping).

Unless otherwise specified, all parts manufactured by Steiger Performance carry a 1 year warranty against defects in materials and workmanship. Should you receive a defective part, please contact me to arrange for repair or replacement. (Note: the printed invoice that accompanies your order will say that my parts carry a 90 day warranty - this is because I am still in the process of using up my stock of old letterhead. This statement on my web site takes precedence, so the "unless otherwise specified" warranty is actually 1 year.) Many of my products (including all of my window regulator repair kits) carry a lifetime warranty.

To return an item, please send it along with a copy of the invoice (or the invoice/order number) to one of the addresses below:

US Postal ServiceFedEX or UPS
Steiger Performance
PO Box 440
Fredonia, NY 14063
Steiger Performance
21 Day Street #440
Fredonia, NY 14063

As always, if you have any questions or concerns about my return policy or about returning an item, please do not hesitate to contact me.

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