Jon, I'd like to thank you for making this product and for the
exceptionally detailed instructions you included. My rear
window regulator broke a few weeks ago and I called the
mechanic to check on an estimate to fix it. After the guy who
answered the phone made it clear he didn't trust my diagnosis
of the problem and wouldn't, therefore, give me a ballpark of
what it would cost to fix, he told me the diagnosis alone
would cost me $79. I said "thank you and goodbye" and ordered
a regulator from your website.
The day after Thanksgiving I fixed my window using your
written instructions which were excellent. You described the
process and parts perfectly and my Dad and I just walked
through each step and now my window goes up and down again
(and stays up, the most important part) flawlessly. Some
steps were a little more difficult than they sound from the
description, but a little persistence goes a long way. And now
that I've fixed one window, I know exactly what to do when the
next one breaks (one down, three to go)!
--Elizabeth in CA
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