Welcome to Steiger Performance - your source for a variety of unique
and innovative automotive and motorcycle products. Although my
original focus was on Dodge trucks and the Suzuki Intruder motorcycle,
I currently manufacture an eclectic mix of items for many different
applications. Steiger Performance is probably best known for its line
of power window regulator repair kits for the
Jeep Cherokee and Liberty.
Should you have any questions or comments, please don't hesitate to
contact me.
LOST YOUR RECEIPT?
If you would like to re-print a receipt for a previous order, just plug your order number into the Check Order
Status section of this web site, then scroll down and click on the
"Print this order" link/icon in the lower right corner of the page.
If you no longer have your your order number, please fill out
this form and I'd be happy to look it up for you.
News
(In reverse chronological order - newest items on top)
01/23/2012 - LIBERTY KIT SHIPMENT DELAYS
Note: All of the Jeep Liberty power window regulator repair kits
are currently backordered, so please bear this in mind when ordering.
I am working to build the kits and ship them as soon as possible.
Approximate shipment delays are currently running as follows:
SP13001, SP13002: 3 business days
SP13003, SP13004: 5 business days
SP13005, SP13006: 5 business days
SP13007, SP13008: 5 business days
Express mail orders will take priority, so far I have been able to
ship orders placed via Express Mail in 1 business day. Although there
is a note on each product page to explain that the kits may become
backordered, I just wanted to post here to let everyone know
that this is indeed currently the case. My apologies for any inconvenience
this may cause. I am working to fill these orders as quickly as
possible and build stock. I hope to catch up and begin shipping kits
in my usual 1 business day timeframe by the end of the week.
01/15/2012 - USPS IS CLOSED ON MONDAY JANUARY 16
Please bear in mind that USPS will be closed on Monday in
observance of Martin Luther King, Jr. day, so no orders will be able
to ship out until Tuesday January 17th.
01/09/2012 - COMMUNICATION DELAYS
I try to respond promptly to all e-mail inquiries, however I am
currently experiencing a high volume of e-mail traffic which I must
balance against getting orders built and shipped out as quickly as possible.
If you have sent me an inquiry via e-mail or through the contact form on this
web site within the past couple of days and are
still awaiting a reply, please accept my apologies for the delay - I
am working through the backlog and will make every effort to reply to
your inquiry ASAP.
01/01/2012 - HAPPY NEW YEAR!
As a reminder, USPS will be closed on Monday January 2 for the
holiday, so any orders placed over the weekend will not be able to
ship until Tuesday January 3.
10/26/2011 - INVOICE/RECEIPTS BACK TO NORMAL
Our invoice/receipt printing system is back on-line.
10/17/2011 - INVOICE/RECEIPT NOTICE FYI
On Saturday 10/15, high winds in our area took out the power to
the Steiger Performance shop.
When it came back on, it fried the printer that creates our
invoices and receipts. Its going to take a few days to get that
equipment back up and running, so we've got a temporary backup in place
until then. The only catch is that the invoices which are printed
until then will just be on a plain white piece of paper, rather than our usual
invoice.
10/15/2011 - WEB SITE OUTAGE
At approximately 6:40pm Eastern time on Sat 10/15, the Steiger
Performance web site became inaccessible. High winds in our area
knocked out the power, and although the Steiger Performance shop was
up and running via our backup generator, the power outage knocked out
our ISP's repeaters. Technically, the web site was still up and
running, but traffic from the Internet was unable to reach it. If you
are reading this message, then the utility company has managed to
restore the power and we are back on-line. I apologize for any
inconvenience this may have caused.
09/27/2011 - SHIPPING DELAYS
Many of the window regulator repair kits are currently
backordered. I am working to catch up, building and shipping the kits
in the order they have been received, however please be aware that it
may take anywhere from a few days to a week or so from the time an
order is placed to when it will be ready to ship. My apologies in
advance for any inconvenience this may cause, and many thanks for your
patience!
